This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use SurakshaHub products and services. Controller: Qoptervzn Infocom Pvt Ltd, Balaji nagar, khat road, Bhandara, 441904. Contact: support@surakshahub.com

Information We Collect

• Account details: name, email, phone, and profile information you provide.
• Order details: products purchased, billing and contact information, status history.
• Payment data: handled by payment gateways; we do not store full card details.
• Support and communications: messages via email or WhatsApp for service delivery.
• Technical data: device, browser, and usage logs used to secure and improve the service.

How We Use Information

• Fulfill orders and deliver license keys.
• Provide customer support, WhatsApp alerts, and service updates.
• Prevent fraud and secure accounts.
• Improve product experience and site performance.
• Comply with legal obligations.

Legal Bases

We process data based on contract performance, consent, legitimate interests, and compliance with law.

Sharing and Disclosure

• Payment processors to complete transactions.
• Email/WhatsApp providers to send notifications.
• Cloud hosting and database services to operate the platform.
• Authorities when required by law. We do not sell personal data.

Data Retention

• Account data retained while your account is active.
• Order records retained for up to 5 years or as legally required.
• Support communications retained up to 24 months for service quality.